Getting it right first time
Our QMS (quality management system) is a collection of business tools, methodologies & standards that we use focused squarely on consistently meeting customer requirements and enhancing their satisfaction. It is also directly aligned with Xheightpremedia’s purpose, aims and strategic direction.
We have full traceability, KPI reporting, predictability, robust work instructions and procedures in place to ensure that artwork and other services generated by the company meets the quality expectations of our customers. We use automation and advanced workflow technology to remove human-error from our systems as much as possible.
- We base our QMS on ISO 9001 & ISO 12647
- Full KPI process reporting
- Customer focused systems
As a business we are constantly engaged in continual improvement and lean activities. Our focus again is customer orientated, our systems have been configured and optimised to ensure our promised deliverables are realised consistently and robustly.
Getting it right first time, reducing errors and eliminating costly mistakes is our primary objective.